Main Responsibility:
1.Customer order receiving and key in system to ensure data accurately.
2.Confirm order schedule with planner and feedback to customer on time. Maintain the system delivery date according to planner promised date, keep good OTD performance.
3.Understanding customer different delivery request, coordinate with warehouse to arrange shipment timely.
4.Monitor customer forecast and regularly maintain data in system.
5.Customer RMA coordination
6.Finish Goods stock control
7.Customer payment check monthly.
8.Coordinate the new customer creation
9.Handling new inquiries either from External Sales or from customers
10.Other duties as required.
Qualification/ Experience/ Skills:
1.About2 year experience in customer service dept or related dept
2.Familiarity with order processing and customer forecast analysis operations
3.Good communication skills
4.PC and ERP system literate
5.Accept and implement change
6.Customer orientated
7.Good team work skills
8.Good English, both written and spoken
工作地点: 宝安区沙井镇沙一村长兴科技园20栋1楼
5天8小时工作制
福利待遇:
入职购买五险一金加商业保险和医疗保险
每年发年终奖
每月享有房补、餐补、交通补贴、话费补贴等
每年免费体检一次
每年至少组织一次国内旅游
每逢重大节日及员工生日发福利
定期举行体育健康活动
入职享有至少7天以上的全薪年假以及3天以上的全薪病假